Over months, we received quite a few queries about why Daily Prophet/ Pride & Prejudice they receive is damaged or torn.
Daily Prophet is used as a layer of protection around the contents – a modern day butter paper of sorts. While many receive it intact, some can receive it damaged too and that’s fine because it's for wrapping. It is not a content of the box, just another item like the courier bag your box was in and the taping. We do not cover it under replacement policy as it is not charged for.